Shipping Policy

Shipping Policy – Urban Kicks

At Urban Kicks, we are committed to delivering your order as quickly and efficiently as possible while providing a smooth and reliable shopping experience for our customers.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number so you can monitor the delivery of your package.

Free Worldwide Shipping

Urban Kicks offers free worldwide shipping on all orders.
There are no additional shipping fees, regardless of your location.

Estimated Delivery Times

Delivery times may vary depending on your location:

United States: 5–8 business days
Europe: 6–10 business days
International destinations: 7–12 business days

Please note that delivery times may occasionally vary due to customs processing, local postal services, or other external factors outside our control.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email that allows you to follow your package until delivery.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout. Urban Kicks is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Lost or Delayed Packages

If your package appears to be delayed or lost in transit, please contact our support team and we will assist you in resolving the issue.

Contact

If you have any questions regarding shipping, please contact our customer support team:

Email: info@urbankickstore.com
Phone: +39 331 830 7514